Customer Service and Sales Representative, T-Mobile

Job overview

Customer Service and Sales Representative is an onsite role in San Antonio, TX; compensation is not specified, though the posting describes competitive hourly pay plus uncapped bonuses. The role supports T-Mobile customers through OneTouch Direct’s contact center services. The representative handles customer inquiries and promotes products and services, matching solutions to customer needs. The role contributes to sales goals while maintaining accurate interaction records and supporting customer satisfaction.

What you'll do

• Handle inbound and outbound calls and chat inquiries
• promote products and services
• identify customer needs and offer solutions
• maintain records of customer interactions and sales activity
• meet individual and team sales goals
• collaborate to improve processes and customer satisfaction.

What we're looking for

Skills & competencies

onetouch direct

customer service

sales representative

t-mobile

san antonio tx

call center

inbound calls

outbound calls

chat support

uncapped bonuses

40 hours weekly

medical dental vision

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision health care plan
• classroom training and one-on-one support
• overtime opportunities
• weekly bonus payouts and biweekly hourly paychecks
• referral rewards up to $2,000 per person
• professional advancement opportunities.

Why this role

Full-time schedule of 40 hours per week with overtime opportunities; previous sales or call center experience preferred but not mandatory.

About the employer

OneTouch Direct is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.