Patient Services Representative I – Front Desk

Job overview

The Patient Services Representative I – Front Desk role is onsite in Brecksville, OH. Compensation is not specified. The position supports patient reception and front-desk operations at Cleveland Eye Clinic. The representative helps patients move through clinic visits by managing check-in and check-out, registration, scheduling, and payment-related questions. The role also maintains accurate patient information and coordinates communication between patients, providers, and clinical staff.

What you'll do

• Greet and check in patients
• update and verify patient demographics and insurance information
• complete registration and prepare visit paperwork
• verify benefits and collect copayments when needed
• monitor patient flow and notify clinical staff of relevant changes
• schedule and confirm appointments
• create and maintain patient charts
• reconcile cash reports
• perform clerical tasks and maintain the front desk and waiting area.

What we're looking for

Skills & competencies

patient services representative

front desk

patient registration

appointment scheduling

insurance verification

copayments

medical records

patient flow

brecksville oh

cleveland eye clinic

full-time

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life, and short- and long-term disability insurance
• paid time off
• seven company-paid holidays
• 401(k) with company match.

Why this role

High school diploma or GED required; benefits include medical, dental, life, and disability insurance, paid time off, seven paid holidays, and a 401(k) plan with company match.

About the employer

Cleveland Eye Clinic is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.