Commercial Lines Customer Service Representative

Job overview

The Commercial Lines Customer Service Representative role is described as remote. The listing location is San Diego, CA. The stated salary range is $70,400–$110,000 per year. Altum Risk & Insurance Solutions provides insurance solutions to businesses. The representative supports commercial clients by responding to policy questions, processing changes, and coordinating claims follow-up. The role also maintains accurate records and assists with renewals and client retention to support service quality and lasting client relationships.

What you'll do

• Serve as a primary contact for commercial insurance clients
• respond to inquiries by phone, email, or in person
• assist with policy changes, coverage, and billing questions
• collaborate with underwriting on policy issuance and modifications
• coordinate claims follow-up
• maintain client records and documentation
• support renewals and retention
• stay informed about insurance products and compliance.

What we're looking for

Skills & competencies

commercial lines

customer service representative

insurance

remote

san diego ca

altum risk & insurance solutions

$70,400–$110,000

policy changes

claims coordination

client retention

underwriting support

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits package, professional development and career growth opportunities, supportive work environment, and flexible work arrangements.

Why this role

The posting describes flexible work arrangements and professional development opportunities.

About the employer

ALTUM RISK & INSURANCE SOLUTIONS LLC is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.