Customer Service Representative, Closet Solutions

Job overview

The Customer Service Representative, Closet Solutions role is onsite in Indianapolis, IN. Compensation is not specified; the posting describes competitive market-based hourly pay. Richelieu’s mission is to help customers grow their businesses through the design and creation of kitchens, closets, and storage spaces. This role supports customers and outside sales representatives by verifying order information, providing quotes, assisting showroom visitors, and researching product solutions. It helps maintain customer satisfaction while supporting sales of closet solutions.

What you'll do

• Answer customer calls, take orders, and provide sales quotes
• work with outside sales representatives on orders and quotes
• assist walk-in showroom customers
• solicit new or complementary sales by phone and in person
• research product solutions for field-project issues
• verify order information for accuracy and timeliness.

What we're looking for

Skills & competencies

customer service representative

closet solutions

indianapolis in

richelieu

monday–friday

day shift

showroom

order processing

sales quotes

customer support

microsoft office

excel

word

outlook

Work arrangement

• Weekend coverage required

Benefits & perks

• Group insurance including medical, dental, vision, life, and disability
• employee stock purchase plan with employer matching
• 401(k) with employer matching
• paid vacation and holidays
• professional development opportunities.

Why this role

Supports Richelieu’s closet solutions and combines phone-based service with in-person showroom assistance.

About the employer

Quincaillerie Richelieu is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.