Evening Helpline Specialist (In Office Position)
Compensation
From $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Fargo, ND
Schedule
Evening shift
Posted
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Job overview
The Evening Helpline Specialist is an onsite role based in Fargo, ND, with compensation of $20.00 per hour. This position supports the FirstLink team by providing crisis intervention and information services to the community. This role exists to provide immediate support to individuals in need via phone, text, or chat. The Evening Helpline Specialist contributes to the team by de-escalating crises and connecting callers with appropriate local resources.
What you'll do
- Provide support via phone, text, and chat
- de-escalate emotional crises
- make referrals to community resources
- document interactions.
What we're looking for
- Skills & competencies
- full-timeevening shiftfargo ndfirstlinkcrisis interventionhelplinemental healthcustomer serviceonsiteno on-call$20/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- 100% paid health, dental, and vision insurance, paid time off, disability, life insurance.
Why this role
Includes holiday rotation and weekend availability.
About the employer
FirstLink is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Other Individual and Family Services
- Occupation code
- 21-1093.00
You'll be redirected to the employer's application page.
Listing ID: dcd3580f-31df-4f87-8135-f57f0de660ee