Client Relations Administrator

Job overview

The Client Relations Administrator role is onsite in Virginia Beach, VA, with pay of $20–$23 per hour. The role supports client-facing partnerships with colleges and universities in the higher education sector. The administrator provides day-to-day account support, maintains accurate CRM records, and helps route and resolve client inquiries. By coordinating across departments and supporting client education, the role helps the Client Relations team deliver timely, consistent service.

What you'll do

• Provide administrative support for assigned client accounts
• assist with lost or damaged replacement requests
• address low-complexity order inquiries and route complex matters
• update CRM records and document interactions
• support webinar follow-ups and training-resource navigation
• cover and route telephone calls
• escalate issues with documentation.

What we're looking for

Skills & competencies

client relations administrator

virginia beach va

paradigm inc.

client service

higher education

crm

microsoft dynamics 365

account support

order inquiries

monday–friday

$20–$23/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• retirement plan with company matching
• paid sick and annual leave
• partial paid holidays, subject to length-of-service qualifications.

Why this role

The posting lists Monday through Friday, 8:30 a.m.–5:00 p.m., with occasional weekday overtime as needed. Medical, dental, vision, retirement matching, paid leave, and partial paid holidays are subject to length-of-service qualifications.

About the employer

Paradigm Inc. is hiring for this role. Industry: Educational Support Services. Sector: 61.