Customer Success Operations — Remote

Job overview

The Customer Success Operations — Remote role is remote, with no geographic scope specified, and compensation of $40–$80 per hour. The role supports sales, revenue, and customer success operations across software-as-a-service environments. The operations professional improves workflows, data accuracy, reporting, and system adoption by configuring CRM and revenue tools, maintaining connected data, and documenting processes and improvements.

What you'll do

• Configure and manage CRM platforms such as Salesforce or HubSpot
• manage quoting, billing, ticketing, and project-management tools
• build and optimize sales and customer-success workflows
• maintain data and reporting across systems
• resolve operational or policy challenges
• create documentation and process guidelines
• support system adoption and operational improvements.

What we're looking for

Skills & competencies

customer success operations

revenue operations

sales operations

crm

salesforce

hubspot

workflow optimization

data reporting

remote

$40–$80/hr

yo ai labs

contractor

Work arrangement

• Weekend coverage required

Why this role

Requires 4+ years of Sales, Revenue, or Customer Success Operations experience, hands-on CRM management, and experience with at least two revenue tools outside the CRM.

About the employer

YO AI Labs is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.