Customer Service Representative

Job overview

The Customer Service Representative is an in-office role in Appleton, WI, with a Monday–Friday schedule. Starting pay is $22–$25 per hour. L&M Corrugated Container is a family-owned company producing corrugated containers and describes a team-oriented culture. The representative manages customer accounts and orders from start to finish, coordinates with internal teams, and communicates order status and solutions. The role helps ensure accurate order processing and a consistent customer experience while supporting continuous improvement and administrative work.

What you'll do

• Manage customer accounts and orders
• coordinate with Sales, Design, Scheduling, and Production
• process orders, changes, and customer requests accurately
• communicate order status and resolve customer concerns
• maintain customer records and documentation
• support continuous improvement and administrative projects as needed.

What we're looking for

Skills & competencies

customer service representative

appleton wi

l&m corrugated container

in-office

monday-friday

$22-$25/hour

order management

customer accounts

production coordination

customer relationships

microsoft office

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Attendance, profit-sharing, and employee referral bonuses
• tuition assistance
• paid time off and holidays
• 401(k) with company match
• advancement opportunities.

Why this role

The posting specifies a consistent Monday–Friday schedule and opportunities for training, tuition assistance, and internal advancement.

About the employer

L&M Corrugated Container is hiring for this role. Industry: Corrugated and Solid Fiber Box Manufacturing. Sector: 32.