Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Laurel, MS. The posting states an annual salary range of $30,000–$50,000. The position supports John D. Jefcoat’s State Farm insurance agency and its customer service. The representative answers policy questions, assists with policy changes, processes claims, and maintains accurate interaction records. The role helps reinforce customer experience and agency growth through responsive service and coordination with team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims processing

customer records

laurel ms

full-time

$30k–$50k/year

401(k)

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance bonuses, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists license reimbursement, performance bonuses, advancement opportunities, paid time off, and training and development.

About the employer

John D. Jefcoat - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.