French Bilingual Product Quality Assurance Agent — Remote, Alabama
Employment type
Full-time
Work setting
On-site
Location
contacts dealership partners, IN
Schedule
Day shift
Posted
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Job overview
The French Bilingual Product Quality Assurance Agent — Remote, Alabama role is remote for Alabama residents; compensation is not specified. The agent contacts dealership partners in French and English, documents information, and helps a client resolve issues in a timely manner. The work supports the client’s dealership relationships and Morley’s mission to deliver extraordinary experiences.
What you'll do
- Receive calls from French-speaking dealers
- gather and document information in English
- provide resolutions in French using defined processes and applications
- handle inbound and outbound calls, chats, emails, and other communications as needed
- meet quality and productivity targets.
What we're looking for
- Skills & competencies
- french bilingualproduct quality assurance agentcustomer servicedealership supportfrenchquébécois frenchremote alabamamonday–fridayno weekendspaid trainingequipment providedmorley
- Work arrangement
- Weekend coverage required
Benefits & perks
- Benefits include medical and prescription coverage, dental and vision insurance, paid time off, 401(k) match, FSA, life and disability insurance, wellness resources, and other support.
Why this role
Requires fluency in spoken and written French and understanding of Québécois French, plus call center and customer service experience. Monday–Friday schedule; the posting states no weekends. Paid training and equipment are provided.
About the employer
Morley is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Professional and Management Development Training
- Occupation code
- 13-1199.00
You'll be redirected to the employer's application page.
Listing ID: dc931b01-0329-4916-975f-a20c4ff70d29