Client Services & Support Coordinator
Compensation
From $24 /hr
Employment type
Full-time
Work setting
On-site
Location
Pleasant Hill, CA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Client Services & Support Coordinator role is onsite in Pleasant Hill, CA, with pay of $24 per hour. The position supports clients and internal teams by helping keep IT service operations smooth, accurate, and efficient. The coordinator manages scheduling, service delivery coordination, and support activity tracking. The role also responds to client requests, maintains service records and reports, and works with staff, vendors, and management to support efficient service and process improvements.
What you'll do
- Respond to client inquiries and support requests
- manage service calendars and customer databases
- track and update support tickets, documentation, and reports
- generate and present service delivery reports
- collaborate with staff, vendors, and management
- assist with process improvements and identifying business opportunities.
What we're looking for
- Skills & competencies
- client servicessupport coordinatorit service operationspleasant hill caclient supportschedulingservice deliverysupport ticketscrm systemsmicrosoft office$24/hour
- Work arrangement
- Weekend coverage required
Benefits & perks
- Dental insurance, health insurance, paid time off, and vision insurance.
Why this role
Some college is preferred. The posting requests typing speed of 60 or more words per minute and experience in customer service or administrative roles.
About the employer
Coleman Information Technology Grou is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: dc8d58c8-9de6-497f-b0e4-9ee6ba770293