Site Manager, Field Operations

Job overview

The Site Manager, Field Operations is an onsite, full-time role in Towson, MD. Compensation is not specified. The position leads a Gopuff facility and local Field Operations team focused on customer delivery and service. The manager is accountable for facility operations, team performance, safety, compliance, and financial results. The role improves operational measures and customer experience by coaching associates, managing resources, and implementing performance plans.

What you'll do

• Direct facility operations including deliveries, inventory, equipment, and systems
• improve KPIs such as picking time, dwell time, drive time, defect rate, and cost per order
• train and coach associates
• manage productivity, labor, and expenses
• ensure policy and regulatory compliance
• oversee safety, asset protection, and quality reviews
• develop action plans for facility performance, safety, culture, and financial results.

What we're looking for

Skills & competencies

site manager

field operations

facility operations

team leadership

delivery operations

inventory

safety compliance

towson md

gopuff

peak hours 5 p.m.–3 a.m.

weekends/holidays as needed

medical insurance

401(k)

employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance for full-time employees
• 401(k)
• employee discount and FAM Membership
• vacation and sick time for eligible employees
• EAP.

Why this role

Requires availability during peak operating hours of 5 p.m.–3 a.m. and weekends or holidays as needed; fluid schedules may apply.

About the employer

Gopuff is hiring for this role. Industry: Local Messengers and Local Delivery. Sector: 49.