Airside Experience Specialist

Job overview

Airside Experience Specialist is an onsite role in Winston Salem, NC; compensation is not specified. The role supports Signature Aviation’s private aviation terminal and its guest, crew, and aircraft services. The specialist combines guest hospitality with hands-on airside operations, preparing aircraft services and operating ground equipment while following safety and security procedures. The work helps provide a welcoming and efficient experience from aircraft arrival through departure.

What you'll do

• Conduct airside operations safely
• coordinate with guests, clients, vendors, and aircraft crew
• provide services that may include fueling, de-icing, lavatory, ground power, potable water, parking, marshalling, wing walking, catering delivery, and towing
• operate ground service equipment
• load and unload luggage and cargo
• provide shuttle transportation
• maintain ramps
• handle fuel and related records
• follow safety, security, and emergency procedures.

What we're looking for

Skills & competencies

airside experience specialist

private aviation

guest service

aircraft ground services

fueling

de-icing

ground support equipment

ramp operations

winston salem nc

signature aviation

valid driver's license

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), paid time off, tuition reimbursement, training and development, Employee Assistance Program, and insurance options.

Why this role

Requires schedule flexibility, including nights, weekends, and holidays, and work outdoors around active aircraft and varying weather.

About the employer

Signature Aviation is hiring for this role. Industry: Other Airport Operations. Sector: 48.