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Level 2 Technology Support Specialist

Alcala Consulting, Inc. · Pasadena, CA

Employment type

Full-time

Work setting

On-site

Location

Pasadena, CA

Schedule

Day shift

Posted

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Job overview

The Level 2 Technology Support Specialist role is an onsite position located in Pasadena, CA. Compensation is not specified, and the role supports the IT and cybersecurity services provided by Alcala Consulting, Inc. This role exists to provide technical support and troubleshooting for Windows, macOS, and Linux environments. The specialist manages tickets, supports infrastructure, and ensures a high-quality client experience through professional communication and adherence to established operational processes.

What we're looking for

Skills & competencies
full-time
technology support
pasadena ca
alcala consulting
day shift
weekend required
no on-call
no travel
msp experience
technical support
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive benefits, retirement plan with match, paid time off, professional development

About the employer

Alcala Consulting, Inc. is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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