Service Manager, RV Service Department

Job overview

The Service Manager role is onsite in Abilene, TX. Compensation is described as competitive and based on experience, but numeric pay is not specified. Fun Town RV operates RV dealerships and service operations, with a focus on customer service and inspected RVs. The manager oversees service, parts, and warranty departments, leading technicians and support staff while maintaining customer satisfaction and operational performance. The role supports efficient repairs, warranty work, and pre-delivery inspections through workflow management, technical guidance, and performance monitoring.

What you'll do

• Recruit, train, and mentor service staff
• conduct performance reviews and development planning
• oversee customer inquiries and complaints
• manage scheduling and workflow
• develop department policies and procedures
• monitor budgets, labor costs, parts inventory, and equipment maintenance
• ensure safety and regulatory compliance
• guide technicians and service advisors
• coordinate with manufacturers and vendors
• track KPIs and improve performance
• support pre-delivery inspections and warranty repairs
• identify opportunities to offer additional services and maintenance packages.

What we're looking for

Skills & competencies

service manager

rv service

parts department

warranty

technician leadership

customer service

workflow management

abilene tx

fun town rv

occasional travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• life insurance
• 401(k) with company match
• paid time off and holidays
• Holiday Savings Plan
• employee store discounts
• career advancement opportunities.

Why this role

High school diploma or equivalent required; occasional travel may be necessary for training or vendor meetings; work includes office, shop, and outdoor environments.

About the employer

Fun Town RV, LP is hiring for this role. Industry: Recreational Vehicle Dealers. Sector: 44.