Client Support Associate

Job overview

The Client Support Associate role is onsite in Hebron, ME, with full-time and part-time positions available and flexible schedule options. Pay is $16 per hour. Jackson Hewitt provides tax preparation services, and this seasonal role supports clients visiting its offices. The associate helps create a welcoming client experience by engaging visitors, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients informed during wait times. The role supports office operations and client relationships during the tax season.

What you'll do

• Welcome and engage clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide customer support in the office.

What we're looking for

Skills & competencies

hebron me

client support associate

seasonal

full-time and part-time available

$16/hr

customer service

appointment confirmation

client engagement

tax preparation training

jackson hewitt

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• employee discounts
• flexible schedule
• advancement opportunities
• training and development
• low-cost healthcare, dental, and vision options
• free identity theft protection
• free tax preparation training and PTIN registration reimbursement
• continuing tax education
• referral opportunities
• 401(k) with company match subject to eligibility.

Why this role

Seasonal role; customer service or sales experience preferred but not required; basic computer proficiency and troubleshooting ability; free tax preparation training and PTIN registration reimbursement.

About the employer

Jackson Hewitt - CGH is hiring for this role. Industry: Office Administrative Services. Sector: 56.