Financial Services Representative

Job overview

The Financial Services Representative role is listed in Dallas, TX. Compensation is $14.35–$17.35 per hour. The role supports customer service projects for financial services clients, including bank customers.

What you'll do

• Handle inbound customer calls, email, and live chat
• answer product, account, and bank-process questions
• resolve or escalate customer issues
• document interactions and resolutions in CRM and other systems
• follow client procedures, scripts, and confidentiality requirements
• attend scheduled training and meet attendance requirements.

What we're looking for

Skills & competencies

financial services representative

dallas tx

mci careers

bank customer support

customer service

inbound calls

email support

live chat

crm records

issue resolution

financial inquiries

$14.35–$17.35 per hour

full application required

Work arrangement

• Weekend coverage required

Why this role

The posting describes company-provided training and customer interactions across phone, email, and live chat.

About the employer

MCI Careers is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.