Computer User Support Specialist

Job overview

The Computer User Support Specialist role is onsite in Spokane, WA, with compensation of $23–$30 per hour. The position supports the day-to-day technology operations of R & R Heating and Air Conditioning, a local family business serving its community for more than 40 years. The specialist maintains and troubleshoots the company’s technology systems to reduce disruptions, protect company assets, and support daily HVAC business operations. The role works with system users, field and office staff, and third-party vendors to address technical needs and safeguard company data.

What you'll do

• Troubleshoot day-to-day technology errors for system users
• manage and maintain technology systems
• set up user accounts and devices for new hires
• oversee networks, databases, and IT security protocols
• maintain procedures for tracking equipment and user assignments
• collaborate with third-party companies and vendors.

What we're looking for

Skills & competencies

computer user support specialist

spokane wa

r & r heating and air conditioning

it support

hardware troubleshooting

software troubleshooting

networks

database management

it security

new-hire onboarding

company vehicle

paid time off

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Company vehicle
• paid time off and six paid holidays
• 80% company-paid medical and dental insurance
• employer-paid life insurance with EAP
• 401(k) match
• CEU and licensing reimbursement
• advancement opportunities.

Why this role

The posting requires at least three years of IT support or related technical specialist experience, or a degree in information technology, computer science, or a related field. A company vehicle is provided.

About the employer

R & R HEATING AND AIR CONDITIONING INC is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.