Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Gaffney, SC, with compensation of $60,000–$80,000 per year. The role supports Matt Gilliland’s State Farm agency, which is involved in local community organizations and schools. The representative helps maintain customer relationships and deliver responsive service by answering inquiries, following up, and keeping accurate interaction records. This work supports customer satisfaction and the growth of the insurance agency.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance agency

customer inquiries

customer follow-up

recordkeeping

gaffney sc

matt gilliland state farm agent

$60k–$80k

paid time off

401(k)

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• paid time off (20 days stated)
• training and development
• 401(k)
• performance bonuses
• advancement opportunity.

Why this role

The agency offers 20 days of paid time off and reimbursement for licensing costs.

About the employer

Matt Gilliland - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.