Optical Administrative Assistant

Job overview

The Optical Administrative Assistant role is onsite in Reisterstown, MD, with some travel to other Metro Baltimore locations required. Pay is $18–$21 per hour. The role supports the optical team and patient experience at Katzen Eye Group, an ophthalmology and optometry practice.

What you'll do

• Welcome patients and visitors
• determine visit reasons and direct patients
• follow check-in procedures and manage clinic flow
• complete checkout and enter transactions in EPM/EMR
• notify patients when eyewear is ready
• balance the cash drawer
• manage supplies
• answer phones
• handle sensitive information confidentially
• train patients in contact lens insertion, removal, and care
• specify and verify lens orders
• maintain contact lens records and inventory
• schedule appointments
• assist with specialty lens fitting, billing, claims, and deposits
• reconcile sales, transfers, and returns.

What we're looking for

Skills & competencies

optical administrative assistant

ophthalmology

optometry

contact lenses

patient check-in

patient flow

reisterstown md

katzen eye group

$18–$21/hr

metro baltimore travel

medical and dental coverage

career ladder opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and optical coverage
• 401(k)
• short- and long-term disability
• company-paid life insurance
• paid holidays
• paid time off
• paid parking where applicable
• career ladder opportunities.

Why this role

Some travel to other Metro Baltimore locations is required. The role includes hands-on patient instruction for contact lens insertion, removal, and care.

About the employer

Katzen Eye Group is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.