Senior Deskside Support Technician

Job overview

The Senior Deskside Support Technician is an onsite, part-time role based in Philadelphia, PA. Compensation is not specified, and the role supports the IT operations at BVA Bear's IT Solutions, specifically serving Philadelphia City Council members. This role provides high-touch, white-glove IT support to executive and government users. The technician contributes to the team by performing workstation setups, troubleshooting hardware and software, and supporting audiovisual technology for legislative meetings, ensuring reliable and responsive service.

What you'll do

• Provides onsite deskside support for desktops, laptops, and printers
• performs workstation setup and data migration
• resolves service requests via ticketing system
• supports audiovisual technology for meetings
• delivers end-user training
• maintains documentation of service resolutions.

What we're looking for

Skills & competencies

part-time

day shift

philadelphia pa

technology

it support

deskside support

government it

bva bear's it solutions

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance

Why this role

White-glove support, government/legislative environment, U.S. citizenship required.

About the employer

BVA Bear's IT Solutions is hiring for this role. Industry: Facilities Support Services. Sector: 56.