Wealth Center Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Chatham, NJ
Schedule
Day shift
Posted
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Job overview
The Wealth Center Operations Manager is an onsite role based in Chatham, NJ. Compensation is not specified for this position, which supports the HSBC retail banking team. This role exists to oversee operational, service, and compliance activities within the Wealth Center. The manager ensures team adherence to policies and procedures while supporting the resolution of service issues to drive exceptional customer service.
What you'll do
- Manage daily operations
- ensure compliance with policies
- lead remediation for CDD and KYC checks
- conduct audits to mitigate operational risks
- address escalated customer inquiries
- implement strategies to enhance customer satisfaction.
What we're looking for
- Skills & competencies
- full-timeday shiftchatham njoperations managerbankinghsbconsiteno on-callwealth managementcompliance
- Work arrangement
- Weekend coverage required
Why this role
Requires exceptional knowledge of Wealth Center delivery systems and bank regulations.
About the employer
HSBC is hiring for this role. Industry: Executive Offices. Sector: 92.
Additional details
- Industry sector
- 92
- Industry
- Executive Offices
- Occupation code
- 11-9199.00
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Listing ID: db7af1b5-ba07-4ebb-aa30-a334e004977a