Shift Manager — Ice Cream Shop

Job overview

The Shift Manager role is an onsite position in Louisville, CO, paying $23 per hour ($15 per hour plus average tips of $8 per hour). Sweet Cow’s mission is to serve great-tasting ice cream with friendly service in clean shops. The role leads daily shop shifts by coaching the team, coordinating customer service and operations, handling transactions, and opening or closing the shop. It helps maintain an organized, efficient, and welcoming experience for customers and crew.

What you'll do

• Lead, coach, and support the team during shifts
• delegate tasks to maintain cleanliness, organization, and efficiency
• oversee point-of-sale transactions and cash handling
• address customer needs and resolve real-time issues
• open and close the shop
• communicate team and shop needs to leadership.

What we're looking for

Skills & competencies

shift manager

ice cream shop

full-time

louisville co

sweet cow

customer service

team leadership

cash handling

shop operations

open and close

$23/hr

tips

Work arrangement

• Weekend coverage required

Benefits & perks

• Free ice cream each shift, off-duty discounts, discounted employee merchandise, 50% employer-paid health insurance for qualifying employees, employee-paid dental and vision plans, paid sick leave, and 401(k) with 4% match.

Why this role

Free ice cream each shift, off-duty discounts, discounted employee merchandise, 50% employer-paid health insurance for qualifying employees, employee-paid dental and vision plans, paid sick leave, and a 401(k) with 4% match.

About the employer

Sweet Cow is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.