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Donor Acquisition Customer Service Team Lead

Goodwill of the Finger Lakes · Webster, NY · Donor Acquisition Team

Compensation

From $21.5 /hr

Employment type

Full-time

Work setting

On-site

Location

Webster, NY

Schedule

Day shift

Posted

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Job overview

The Donor Acquisition Customer Service Team Lead is an onsite role based in Webster, NY. Compensation is $21.50 per hour. This position supports the donor acquisition team at Goodwill of the Finger Lakes. This role exists to provide operational support and leadership for donor acquisition centers. The team lead ensures a positive donor experience, trains new staff, and maintains efficient donation flow.

What you'll do

  • Provide customer service to donors.
  • Assist with donation intake and processing.
  • Support acquisition initiatives.
  • Train new employees.
  • Act as leader on duty.
  • Maintain site cleanliness.

What we're looking for

Skills & competencies
team lead
customer service
webster ny
full-time
nonprofit
donations
leadership
training
operations
community
Work arrangement
  • Weekend coverage required

Why this role

Leadership role, mission-aligned work, flexible travel, comprehensive training.

About the employer

Goodwill of the Finger Lakes is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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