Customer Advocate

Job overview

The Customer Advocate works onsite in Louisville, TN, on a first-shift, Monday-to-Friday schedule beginning at 4:00 a.m. and lasting until finished, with days of 6–10 hours. The posting lists pay of $65,000–$70,000. ImageFIRST provides linen rental and laundry services to healthcare facilities. This route-based service and sales role maintains customer relationships, resolves service needs, and grows existing accounts. It also manages route efficiency, product inventory, and account paperwork to support reliable service and customer retention.

What you'll do

• Build customer relationships and resolve concerns
• handle sales administration and paperwork
• manage routes for efficiency, productivity, and revenue
• operate company equipment safely
• increase account revenue through additional products and services
• manage product inventory and quality
• load and unload trucks
• maintain route records and account presentation
• communicate truck maintenance needs
• prepare work orders and accurate invoices.

What we're looking for

Skills & competencies

customer advocate

route sales

customer relationships

healthcare linen service

full-time

louisville tn

imagefirst

first shift

monday–friday

4:00 a.m. start

$65k–$70k

route management

sales and retention

weekly pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay
• medical, dental, and vision
• pet, legal, and hospital indemnity insurance
• 401(k) match
• paid time off
• paid parental leave
• tuition reimbursement
• and referral program.

Why this role

The posting lists weekly pay, medical, dental and vision, additional insurance options, 401(k) match, paid time off, paid parental leave, tuition reimbursement, and a referral program.

About the employer

ImageFIRST Healthcare Laundry Specialists is hiring for this role. Industry: Linen Supply. Sector: 81.