Experienced Customer Service Representative
Compensation
$18 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Jacksonville, FL
Schedule
Day shift
Posted
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Job overview
The Experienced Customer Service Representative role is onsite in Jacksonville, FL, with pay of $18–$20 per hour. Weather Engineers, Inc. is a family-owned HVAC business serving Jacksonville since 1963, focused on home comfort and indoor air quality. As a first point of contact, the representative helps customers get timely, professional assistance. Accurate call entry and follow-up communication support the company’s customer service and HVAC operations.
What you'll do
- Answer phones
- accurately enter call slips into the system
- send follow-up emails to customers
- respond to customer needs promptly and professionally.
What we're looking for
- Skills & competencies
- customer service representativejacksonville flweather engineersfull-timehvacphone supportcall entrycustomer follow-upmonday-friday9 am-5:30 pm$18-$20/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, and vision insurance
- paid time off
- vacation
- paid holidays
- 401(k) with match.
Why this role
The schedule is Monday through Friday, 9:00 AM–5:30 PM. The posting requires five or more years of customer service experience; 10 or more years and data-entry experience are a plus.
About the employer
Weather Engineers, Inc. is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: db3c8555-72a9-43a9-ba7b-8b3b4adee118