Guest Service Representative

Job overview

The Guest Service Representative is a full-time, onsite position located in Knoxville, TN. Compensation is not specified for this role, which supports the hotel operations at Holiday Inn Express Knoxville East. This role exists to provide excellent service to hotel guests, including check-in/out procedures and information about amenities. The representative contributes to the hotel's goal of delivering high-quality service and value.

What you'll do

• Perform check-in/out, manage cash and credit procedures, update room status, respond to guest inquiries, and maintain knowledge of hotel amenities and local area.

What we're looking for

Skills & competencies

full-time

knoxville tn

guest service

hotel

hospitality

customer service

front desk

onsite

weekend required

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Vision, Dental, 401K, immediate pay, vacation, sick time, holiday pay, bonus opportunities, brand-specific discounts, disability, life insurance.

Why this role

Opportunity for career growth within Kana Hotel Group.

About the employer

Holiday Inn Express Knoxville East is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.