Seasonal Sales & Customer Support Representative
Compensation
$15.88 – $18 /yr
Employment type
Full-time
Work setting
On-site
Location
Sumner, WA
Schedule
Day shift
Posted
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Job overview
The Seasonal Sales & Customer Support Representative is an onsite role based in Sumner, WA, with a pay range of $15.88 to $18.00 per hour. This position supports the REI contact center by assisting members and customers with inquiries and gear recommendations. This role exists to provide exceptional service and problem-solving for outdoor enthusiasts. The representative uses technical tools and research to resolve customer issues, ensuring a positive experience while promoting the REI brand and its commitment to the outdoors.
What you'll do
- Handle inbound customer calls.
- Provide guidance on REI products and gear.
- Conduct online research to resolve customer issues.
- Use de-escalation techniques.
- Maintain accurate records of customer interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftsumner wareicustomer serviceseasonalsales supportoutdoor gearremote-capabletechnical support$15.88-$18.00/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Generous employee discount, health benefits, and retirement savings plan.
Why this role
Seasonal position ending January 9, 2027.
About the employer
REI is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Hobby, Toy, and Game Retailers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: db057164-612e-4dba-a1e0-c62ca3c013df