Call Center Trainer
Compensation
$32 – $32.47 /yr
Employment type
Full-time
Work setting
On-site
Location
Kent, WA
Schedule
Day shift
Posted
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Job overview
The Call Center Trainer is an onsite role based in Kent, WA. The position offers a salary of $32.00 - $32.47 per hour and is part of the MV Transportation team. This role exists to assist in the oversight of call center operations, ensuring contract compliance and high customer service standards. The trainer monitors performance, identifies training needs, and provides leadership to call center staff.
What you'll do
- Supervise call center staff, assist with customer complaints, identify training needs, monitor calls for quality, track performance, recruit and develop staff.
What we're looking for
- Skills & competencies
- full-timeday shiftkent wacall centertrainercustomer serviceleadershiponsiteno on-callweekend required$32-$32.47/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- PPO Medical, HSA, Dental, Vision, Life, 401k, Union pension, Paid Time Off, Paid Holidays.
Why this role
Trapeze experience required, Union pension contribution.
About the employer
MV Transportation is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: daf0ac3c-a750-45a6-ba07-5db30c31da93