Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in Springfield, MO. Compensation is $35,000–$50,000 per year. The role supports Howie Wehmeyer’s State Farm insurance agency and its service to community members. The representative answers customer questions, explains policy information, assists with policy changes, processes claims, and maintains interaction records. The role helps reinforce customer experience and agency growth through responsive service and coordination with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer records

springfield mo

state farm agent

$35k–$50k per year

health stipend

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health stipend, performance-based bonus, paid time off, advancement opportunity, and training and development.

Why this role

Benefits listed include a health stipend, performance-based bonus, paid time off, advancement opportunity, and training and development.

About the employer

Howie Wehmeyer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.