Field Service Technician III – Heavy Equipment

Job overview

The Field Service Technician III – Heavy Equipment role is onsite and field-based in Kingsport, TN, with frequent travel to customer sites within the assigned territory; compensation is not specified. Stowers Machinery is a trusted Caterpillar dealer serving East Tennessee and describes its work as powering progress across the region. The technician diagnoses, repairs, and maintains heavy equipment at customer job sites. Preventive maintenance, accurate service records, and clear customer communication help keep equipment operating effectively and support customer needs.

What you'll do

• Perform onsite diagnostics and repairs on heavy equipment
• conduct preventive maintenance and inspections
• document service work in company systems
• communicate repair status and recommendations to customers
• maintain the service vehicle and tools
• follow safety and environmental regulations. May mentor junior technicians as needed.

What we're looking for

Skills & competencies

field service technician iii

heavy equipment

caterpillar equipment

diagnostics and repair

preventive maintenance

customer job sites

kingsport tn

stowers machinery

frequent territory travel

cdl license

on-call duties

health benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) with company match
• paid time off and holidays
• training and career development
• internal advancement and employee recognition programs.

Why this role

Caterpillar equipment experience and a CDL license are listed as qualifications; 5+ years of heavy equipment repair or field service experience is preferred. Occasional overtime and on-call duties are stated.

About the employer

Stowers Machinery Corporation is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.