Customer Service Specialist

Job overview

The Customer Service Specialist role is an onsite, full-time position in Dallas, TX. Compensation is not specified. Evolution Motion Solutions serves customers with company products and services in a technical or industrial field. The specialist manages customer inquiries and order processes from quote through payment, coordinating with suppliers and internal teams to resolve issues and fulfill customer needs. The role supports customer satisfaction through accurate account records, timely communication, and informed product and pricing assistance.

What you'll do

• Manage customer order processes from quote to payment and maintain account records
• respond to customer inquiries by phone, email, chat, or in person
• research pricing and delivery options with suppliers
• establish part numbers and recommend customer pricing in consultation with sales representatives
• troubleshoot issues using product knowledge
• and coordinate with Supply Chain, Sales, and Customer Service teams.

What we're looking for

Skills & competencies

customer service specialist

dallas tx

evolution motion solutions

customer orders

order processing

customer accounts

technical products

supplier coordination

pricing research

customer support

Work arrangement

• Weekend coverage required

Why this role

The posting requires two to five years of customer service experience in a technical or industrial field. Occasional overnight travel may be required, and work outside normal business hours is required from time to time.

About the employer

Evolution Motion Solutions is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.