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Call Center Agent

MCI Careers · Savannah, GA · Contact Center

Employment type

Full-time

Work setting

On-site

Location

Savannah, GA

Schedule

Day shift

Posted

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Job overview

The Call Center Agent is an onsite position located in Savannah, GA. Compensation is not specified in the listing, and this role supports the contact center operations at MCI Careers. This role exists to handle inbound and outbound customer service and sales inquiries for various clients. The agent is responsible for resolving customer issues, processing claims, and up-selling products while maintaining high standards of customer satisfaction.

What you'll do

  • Handle inbound/outbound calls, resolve customer issues, document claims, and up-sell products.

What we're looking for

Skills & competencies
full-time
day shift
savannah ga
customer service
call center
sales
bpo
onsite
mci careers
entry level
Work arrangement
  • Weekend coverage required

Why this role

Advancement opportunities available, industry-leading training provided.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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