Business Systems Analyst, Smartsheet

Job overview

The Business Systems Analyst, Smartsheet role is listed in Sunnyvale, CA, with compensation of $73–$74 per hour. The role provides business analysis and solution advisory support through implementation and ongoing sustainment of digital workplace solutions. The analyst translates stakeholder needs into documented requirements and user stories, supports solution design and implementation, and helps maintain production stability. The role also supports end users and identifies improvements to Smartsheet workflows and services.

What you'll do

• Facilitate requirements meetings
• develop sample dashboards and user journey maps
• translate requirements into user stories and refine them with developers
• document procedures and manuals
• advise onsite and offshore developers on functional design
• manage and prioritize ITSM tickets
• monitor system performance and investigate recurring issues
• train and support end users
• build Smartsheet solutions using Premium Apps and advanced capabilities.

What we're looking for

Skills & competencies

business systems analyst

smartsheet

sunnyvale ca

eteam inc.

$73–$74/hr

business analysis

requirements gathering

user stories

itsm tickets

production support

control center

dashboards

Work arrangement

• Weekend coverage required

Why this role

The posting requests four years of business analyst experience and experience with Smartsheet Premium Apps, advanced capabilities, and Control Center blueprints.

About the employer

eTeam Inc. is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.