Senior Lead User Experience Researcher - Operations

Job overview

The Senior Lead User Experience Researcher - Operations is an onsite role based in Laguna Woods, CA, with a salary range of $148,500.00 - $247,500.00 per year. This position serves as the organizational authority on Research Operations strategy and innovation at Cox Automotive. The role exists to shape how research is practiced, scaled, and valued across the organization. The lead will define the future state of Research Operations, influence executive stakeholders, and act as a principal advisor to research, design, and product leadership.

What you'll do

• Define and own the long-term Research Operations strategy and capability roadmap.
• Lead enterprise-level transformation initiatives including infrastructure modernization and AI enablement.
• Establish and govern enterprise standards for research repositories and data governance.
• Drive alignment across research, design, and product leadership.
• Oversee strategic vendor partnerships and budget planning.

What we're looking for

Skills & competencies

full-time

day shift

laguna woods ca

cox automotive

research operations

ux research

ai-enabled

strategy

leadership

operations

$148.5k-$247.5k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible vacation with pay, seven paid holidays, up to 160 hours of paid wellness annually, bereavement leave, voting leave, jury duty leave, volunteer time off, military leave, and parental leave.

Why this role

Highest individual contributor level in the Research Ops career path; focus on operational transformation and AI-enabled research systems.

About the employer

Cox Automotive is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.