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Customer Service Specialist - MD

XACT · Baltimore, MD

Compensation

$14.99 – $15 /hr

Employment type

Full-time

Work setting

On-site

Location

Baltimore, MD

Schedule

Day shift

Posted

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Job overview

The Customer Service Specialist - MD is a hybrid remote role based in Baltimore, MD. Compensation is $14.99 - $15.00 per hour, and this position supports the customer service team at XACT. This role exists to provide exceptional support to customers via phone, email, and live chat. The specialist resolves issues, recommends solutions, and maintains accurate records to ensure a positive customer experience while meeting performance metrics.

What we're looking for

Skills & competencies
full-time
day shift
baltimore md
customer service
remote
hybrid
support
onsite
$14.99-$15/hr
administrative
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, PTO, Flexible scheduling, Supplemental products

About the employer

XACT is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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