Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member is an onsite role in Milwaukee, WI. The stated salary range is $60,000–$80,000 per year. The role supports Nate Ladsten’s State Farm insurance agency and its customer relationships. The representative handles customer inquiries, maintains accurate records, supports retention efforts, and coordinates with agency colleagues to resolve issues. The work helps reinforce customer experiences that support the agency’s growth and community service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

insurance agency

customer service

customer retention

issue resolution

customer records

full-time

milwaukee wi

state farm agent

$60k–$80k

health insurance

paid time off

training and development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Licensing reimbursement, Simple IRA, performance bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Nate Ladsten - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.