Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Greenwood, IN. Compensation is $16–$22 per hour. The position supports Chad Murray’s State Farm agency as it builds its team and develops relationships with customers and the local community. The representative helps customers understand and update their policies, processes claims, and maintains accurate interaction records. By responding to inquiries and coordinating with agency colleagues, the role supports customer service and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy updates

claims processing

customer records

greenwood in

state farm agent

chad murray

$16–$22/hr

training and development

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• training and development
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• paid holidays
• advancement opportunities.

Why this role

Previous customer service experience is preferred. The agency describes training and development, licensing reimbursement, and opportunities for advancement.

About the employer

Chad Murray - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.