Technical Support & Operations Specialist

Job overview

The Technical Support & Operations Specialist role is hybrid in Frisco, TX, with three days in the office and two days remote, plus approximately 40% domestic travel. Pay is $70,000–$75,000 per year. Imprimis Group / IGXperts is partnering with a growing company seeking technical operations support. The specialist supports day-to-day technical operations, projects, and customer initiatives by troubleshooting issues, assisting with system setup and implementation, and documenting findings. Responsive support and cross-functional coordination help ensure successful project execution and improve processes.

What you'll do

• Support technical operations, projects, and customer initiatives
• troubleshoot issues and assist with technical problem-solving
• work with internal technical teams and external customers
• assist with system setup, testing, implementation, and ongoing support
• document findings and updates
• help improve processes
• collaborate across teams and manage multiple priorities
• travel domestically approximately 40%.

What we're looking for

Skills & competencies

technical support & operations specialist

imprimis group

frisco tx

hybrid

full-time

$70k–$75k

3 days office

2 days remote

40% domestic travel

technical troubleshooting

system implementation

recent graduates

bachelor's degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits are mentioned but not itemized in the posting.

Why this role

Recent graduates are encouraged to apply; the role is open to candidates with 0–3 years of relevant experience. A bachelor’s degree in computer science, engineering, information technology, data science, or a related technical field is required.

About the employer

Imprimis Group is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.