Account Coordinator

Job overview

The Account Coordinator role is onsite in High Point, NC. Compensation is not specified. The coordinator supports one or more assigned retail clients and serves as a point of contact for day-to-day program needs. The role helps maintain effective client operations by coordinating communication between clients and internal partners, processing orders and updates, maintaining records and procedures, preparing reports, monitoring inventory, and supporting account managers with issues and client initiatives.

What you'll do

• Serve as a day-to-day contact for corporate clients and liaison to internal partners
• participate in customer and team meetings
• respond to customer requests within service-level agreements
• maintain action-item lists and client procedure manuals
• update ERP and ecommerce platforms
• process orders
• create and analyze reports
• monitor inventory and stock-outs
• identify risks and opportunities
• assist with invoice discrepancies, credits, and debits
• support special events and new stores.

What we're looking for

Skills & competencies

account coordinator

high point nc

infinity global

retail clients

client support

account coordination

order processing

erp

ecommerce

inventory monitoring

reporting

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The posting requires 2+ years of related experience and proficiency with Microsoft Office applications, including PowerPoint, Excel, Outlook, and Word.

About the employer

Infinity Global is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.