Guest Relations Associate — Part-Time

Job overview

The Guest Relations Associate role is onsite at Black Prong Equestrian Village in Bronson, FL. Compensation is not specified. The position supports resort guests and reports directly to the General Manager. The associate serves as a primary guest contact, coordinating reservations, payments, arrivals, departures, and on-site activities. The role helps provide personalized service, communicate guest needs to staff, and maintain safety and facility rules; weekend availability, including Fridays, is required.

What you'll do

• Welcome guests and help meet their needs
• ensure waivers and horse health paperwork are on file
• monitor pavilion and pool areas for rule compliance and safety
• communicate arrivals, departures, and housekeeping schedules
• book reservations, process payments, issue keys, and deliver deposits
• answer phones and track leads
• arrange activities, amenities, and dining reservations
• distribute mail and packages
• manage guest passes and related sales.

What we're looking for

Skills & competencies

guest relations associate

part-time

bronson fl

black prong equestrian village

guest service

reservations

concierge

equestrian resort

guest communications

payments

weekend availability

pool and pavilion safety

Work arrangement

• Weekend coverage required

Why this role

Part-time role; guest relations, hospitality, or food service experience is a plus. Must be available every weekend, including Fridays, and may work holidays and off-schedule hours.

About the employer

Black Prong Equestrian Village LLC is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.