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Customer Support Specialist

Uline, Inc. · Hudson, WI · Customer Support

Compensation

$25-$30/hr

Employment type

Full-time

Work setting

On-site

Location

Hudson, WI

Schedule

Day shift

Posted

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Job overview

The Customer Support Specialist is an onsite role based in Hudson, WI, with a pay range of $25 to $30 per hour. This position supports the customer service team at Uline, a leading distributor of shipping and packaging materials, by providing expert product and order assistance. This role exists to build business relationships with customers through phone, email, and chat. The specialist acts as a product and solutions expert, helping customers navigate the website and ensuring they receive the best service possible.

What you'll do

  • Process customer orders, make product recommendations, and handle account inquiries.
  • Answer product, pricing, and shipping questions.
  • Build business relationships with customers.
  • Help customers navigate the website and online ordering.

What we're looking for

Skills & competencies
full-time
day shift
hudson wi
customer support
onsite
uline
no on-call
no travel
$25-$30/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Training provided; significant growth potential; collaborative in-person setting.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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