Front Desk Assistant

Job overview

The Front Desk Assistant role is onsite in Palatine, IL. Compensation is $16 per hour. The position supports residents and guests while assisting with daily front desk operations. The assistant welcomes visitors, handles package tracking and distribution, and completes basic reports. By coordinating with security, maintenance, and management, the role helps maintain an organized and welcoming front desk.

What you'll do

• Welcome and assist residents and guests
• receive, organize, and distribute packages weighing approximately 10–50 pounds
• use an iPad to receive, track, and record packages
• coordinate with security, maintenance, and management as needed
• complete basic shift reports and document incidents
• follow company procedures
• use company applications for scheduling and basic reporting.

What we're looking for

Skills & competencies

front desk assistant

palatine il

national star services

onsite

monday–friday

12 p.m.–8 p.m.

bilingual english and spanish

package handling

ipad tracking

resident services

guest assistance

shift reports

$16/hr

customer service

Work arrangement

• Weekend coverage required

Why this role

Monday–Friday, 12:00 p.m.–8:00 p.m. (40 hours). Bilingual English and Spanish proficiency is required; previous front desk or customer service experience is preferred.

About the employer

National Star Services is hiring for this role. Industry: Residential Property Managers. Sector: 53.