Patient Access Representative

Job overview

The Patient Access Representative role is onsite in Saint Louis, MO, with starting pay of $17–$18 per hour based on experience. The position supports patient access at Total Access Urgent Care clinics in the St. Louis area. The representative guides patients through the front-desk experience, from greeting and check-in through payment and follow-up, while coordinating with clinical staff. Accurate intake, insurance verification, and clear communication help support the clinic’s goal of fast, friendly, and affordable care.

What you'll do

• Welcome and check in patients
• enter patient information into electronic medical records
• verify insurance coverage
• explain copays, deductibles, and coverage
• collect copays
• answer calls and patient questions
• handle sensitive conversations professionally
• collaborate with clinical staff to support patient flow.

What we're looking for

Skills & competencies

patient access representative

urgent care

patient check-in

electronic medical records

insurance verification

customer service

saint louis mo

starting pay $17–$18/hour

three days per week

12-hour shifts

alternating weekends

health insurance

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, and short-term insurance
• 401(k) with employer match
• paid time off
• free urgent care for eligible family members
• employee assistance program
• discounts and recognition program.

Why this role

Full-time schedule of three 12-hour shifts per week, 8 AM–8 PM, with alternating weekends and holidays; no overnight shifts.

About the employer

Total Access Urgent Care is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.