IT Field Support Technician — Buffalo Territory

Job overview

The IT Field Support Technician — Buffalo Territory is an onsite, part-time field role listed in Erie, Pennsylvania. Compensation is not specified; the posting lists $40 per service call and $5 per call per diem. The role supports Gr8ttek’s Infrastructure Delivery team and its client equipment services. The technician provides hardware-focused break-fix support at client locations, troubleshooting and repairing designated equipment. The role also handles service-call administration and asset control to help maintain reliable client support.

What you'll do

• Provide customer break-fix support for designated equipment
• communicate clearly and deliver customer service
• accept and complete assigned service calls
• complete administrative tasks associated with each call
• control and return assets and inventory. Other duties may be assigned, and the technician may provide functional guidance to colleagues.

What we're looking for

Skills & competencies

it field support technician

part-time

erie pa

gr8ttek

infrastructure delivery

field support

hardware troubleshooting

break-fix repair

client locations

service calls

asset and inventory control

technical school certification or equivalent

1–2 years relevant experience

$40 per call plus $5 per-call per diem

Work arrangement

• Weekend coverage required

Benefits & perks

• Dell and Lenovo certification training
• $40 per call and $5 per call per diem.

Why this role

Typically requires technical school certification or equivalent and 1–2 years of relevant experience. Requires a valid driver’s license, reliable transportation, and a basic repair tool kit; equipment lifting up to 50 pounds is required.

About the employer

Gr8ttek, LLC is hiring for this role. Industry: Facilities Support Services. Sector: 56.