New Neighbor Success Lead

Job overview

The New Neighbor Success Lead role is onsite in Miami, FL. Compensation is not specified. Flow describes its mission as fostering connection and creating human-centered communities across its residential, hotel, and office properties. The lead guides prospective residents from initial exploration through move-in, using discovery conversations, data insights, and Flow’s technology to match housing options to individual needs. The role owns the onsite sales process, including tours, presentations, and closing, and shares observations that inform Flow’s technology and resident experience.

What you'll do

• Conduct personalized discovery conversations using Flow technology
• assess client needs, preferences, and timeframes
• tailor housing solutions across Flow’s portfolio
• direct prospects to other Flow properties when appropriate
• conduct tours, demonstrations, presentations, and closing
• manage personal workflows and outcomes in Flow’s selling suite
• participate in product training, user testing, pilot programs, and feedback sessions
• provide input to technology roadmaps
• represent Flow with local realtors, influencers, and relevant events.

What we're looking for

Skills & competencies

new neighbor success lead

miami fl

flow

onsite

consultative sales

resident experience

housing solutions

property tours

sales presentations

crm and dashboards

community engagement

technology feedback

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability, and life insurance
• parental leave
• PTO and paid holidays
• 401(k)
• healthcare and dependent care FSAs
• HSA-compatible plans with annual employer funding
• commuter benefits
• weekly catered lunches
• wellness classes
• and employee discounts.

Why this role

The role is embedded onsite in Flow communities and combines consultative sales with feedback on the company’s technology and resident experience.

About the employer

Flow is hiring for this role. Industry: Residential Property Managers. Sector: 53.