Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Alexandria, VA; the stated salary is $40,000–$48,100 per year. The role supports Anh Nguyen’s State Farm agency in helping customers with insurance products and services. The representative builds customer relationships, identifies needs, answers policy and billing questions, and follows up on quotes and renewals. The work supports responsive service and the agency’s day-to-day customer and administrative operations.

What you'll do

• Welcome customers in person, by phone, and online
• build relationships with current and prospective customers
• identify needs and recommend insurance products and services
• answer questions about policies, billing, coverage, and account changes
• follow up on quotes, renewals, and policy updates
• schedule appointments
• support administrative tasks
• maintain accurate customer records.

What we're looking for

Skills & competencies

customer relations representative

alexandria va

anh nguyen state farm agent

full-time

customer service

insurance products

policy support

customer relationships

appointment scheduling

administrative support

$40k–$48.1k per year

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, professional development, and opportunities for advancement.

Why this role

Property and casualty or life and health insurance licensing is preferred, or applicants may be willing to obtain required licenses.

About the employer

Anh Nguyen - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.