Shift Leader

Job overview

The Shift Leader role is onsite in Rochester, NH, and pays $15–$18 per hour, plus approximately $5–$7 in additional tips. The position supports Jersey Mike’s restaurant operations and its customer-service and community-focused approach. The shift leader supervises employees, supports food preparation and quality, and manages opening, closing, and other shift operations. The role helps the management team deliver consistent service, maintain restaurant standards, and develop crew members.

What you'll do

• Lead and supervise employees during a shift
• provide customer service and resolve issues
• assist with food preparation and quality
• manage opening and closing procedures
• train staff
• monitor inventory and place orders
• maintain cleanliness and sanitation
• handle cash
• support sales and local marketing initiatives.

What we're looking for

Skills & competencies

shift leader

rochester nh

jersey mike’s

restaurant operations

team supervision

customer service

food preparation

opening and closing

inventory

$15–$18/hour plus tips

day and evening shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• overtime at time and a half
• flexible weekly schedule
• free sub per shift
• certification bonuses and IRA match for full-time crew members
• health, vision, and dental insurance for full-time crew members. The posting also describes additional tips.

Why this role

The listing describes shifts ranging from openers at 7:00 a.m. to closers at 9:00 p.m., including day, morning, and evening/closing shifts. Benefits and pay details vary by franchisee; listed offerings include paid training, overtime, flexible scheduling, a free sub per shift, and benefits for eligible full-time crew members.

About the employer

37018 Jersey Mike's Rochester is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.