Shelter Manager — Domestic Violence Services

Job overview

The Shelter Manager role is listed in Columbus, OH, supporting CHOICES for Victims of Domestic Violence. The posting states a pay rate of $48,000–$55,000 per year, based on experience, and describes the position as full-time evenings. Lutheran Social Services of Central Ohio’s mission is to create a better world by serving people in need. The role exists to oversee shelter operations and staff so survivors receive safe, dignified, client-centered, trauma-informed services. It contributes to consistent 24/7 shelter coverage, staff development, resident support, and effective service delivery.

What you'll do

• Ensure shelter advocates follow best practices and policies
• train and supervise staff
• develop schedules for 24/7 coverage
• ensure residents are treated with dignity and receive client-centered, trauma-informed services
• maintain safety and building cleanliness
• oversee intakes, orientations, exits, supplies, bed capacity, and client coordination
• submit reports
• conduct team meetings and trainings
• review incident reports and grievances
• oversee the Apricot system
• coordinate onboarding and professional development with Human Resources
• guide crisis intervention and de-escalation
• facilitate resident meetings, workshops, and life-skills programming.

What we're looking for

Skills & competencies

shelter manager

columbus oh

lutheran social services of central ohio

$48k–$55k

domestic violence services

evenings

trauma-informed care

survivor-centered services

shelter operations

staff supervision

crisis intervention

24/7 coverage

resident support

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time benefits listed include health, dental, and vision insurance
• tuition reimbursement
• 403(b) with employer match
• FSA
• HSA
• PTO
• 12 paid holidays
• and discount marketplace. Some part-time positions may be eligible for some benefits.

Why this role

Supports CHOICES for Victims of Domestic Violence, which provides emergency shelter, a 24-hour crisis hotline, counseling, legal advocacy, and peer support groups.

About the employer

Lutheran Social Services of Central Ohio is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.