Hotel Assistant General Manager

Job overview

The Hotel Assistant General Manager role is onsite in Charlotte, NC, with an annual salary of $46,000–$48,000. The position supports operations at the SpringHill Suites by Marriott in the University Research Park area. Its purpose is to help oversee hotel operations, staff training, brand standards, guest satisfaction, and profitability.

What you'll do

• Promote company and brand standards
• interview, hire, onboard, schedule, train, coach, and mentor staff
• process deposits and collection calls
• support revenue management
• inspect the facility and coordinate cleanliness and maintenance
• review audit reports
• share operational and financial feedback with staff
• and resolve guest complaints.

What we're looking for

Skills & competencies

hotel assistant general manager

springhill suites

charlotte nc

full-time

onsite

$46k–$48k/year

hotel operations

staff training

guest satisfaction

marriott

revenue management

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Fully paid health insurance after three years of service
• dental and vision insurance
• paid time off
• life insurance
• matching 401(k)
• professional training and development.

About the employer

SpringHill Suites Charlotte University Research Park is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.